Some systems are experiencing issues

Past Incidents

Tuesday 30th January 2024

Chat Agent Center Core Service is unavailable

The URL is unreachable: GET https://app.doopage.com/ping

  • Core Service is operational

  • Monday 29th January 2024

    Chat Agent Center Core Service is unavailable

    The URL is unreachable: GET https://app.doopage.com/ping

  • Core Service is operational

  • Monday 27th November 2023

    Chat Agent Center Core Service is unavailable

    Unexpected HTTP status (502)

  • Core Service is operational

  • Tuesday 21st November 2023

    Chat Agent Center Core Service has degraded performance

    Request timed out

  • Core Service is operational

  • Thursday 16th November 2023

    Facebook Fanpage Meta major disruption

    The issue happened since around 20:00pm 15th November UTC and Meta team is working hard to fix the problem. The status of the issue can be tracked here https://developers.facebook.com/support/bugs/327914429983463/

    Monday 13th November 2023

    Facebook Fanpage Delay in inbox list

    There is an operation issue causes a significant delay in inbox list update/refresh. The issue is fixed and there is no data lost or any bad effect happen. Message and inbox list will be in sync and realtime in next 30 minutes.

    Friday 3rd November 2023

    Chat Agent Center Core Service is unavailable

    Unexpected HTTP status (502)

  • Core Service is operational

  • Friday 20th October 2023

    Facebook Fanpage Facebook message can not be sent with error "Unexpected internal error"

    Facebook team is working hard to fix the issue, the progress can be checked at https://developers.facebook.com/support/bugs/319543153939123/