Some systems are experiencing issues

Past Incidents

Tuesday 12th September 2023

Chat Agent Center Core Service has degraded performance

Request timed out

  • Core Service is operational

    • Monday 4th September 2023

    Chat Agent Center Core Service has degraded performance

    Request timed out

  • Core Service is operational

    • Wednesday 30th August 2023

    Chat Agent Center Core Service has degraded performance

    Request timed out

  • Core Service is operational

    • Chat Agent Center Core Service is unavailable

    Unexpected HTTP status (504)

  • Core Service is operational

    • Thursday 27th July 2023

    Chat Agent Center Core Service has degraded performance

    Request timed out

  • Core Service is operational

    • Sunday 23rd July 2023

    Chat Agent Center Core Service has degraded performance

    Request timed out

  • Core Service is operational

    • Thursday 20th July 2023

    Chat Agent Center Core Service has degraded performance

    Latency above threshold: 4.7472 seconds

  • Core Service is operational

    • Wednesday 19th July 2023

    Chat Agent Center Core Service is unavailable

    Unexpected HTTP status (502)

  • Core Service is operational

    • Tuesday 18th July 2023

    Chat Agent Center Core Service is unavailable

    Unexpected HTTP status (502)

  • Core Service is operational

    • Sunday 2nd July 2023

    Chat Agent Center Core Service is unavailable

    Unexpected HTTP status (502)

  • Core Service is operational

    • Saturday 10th June 2023

    Chat Agent Center Core Service has degraded performance

    Latency above threshold: 4.0481 seconds

  • Core Service is operational

    • Friday 2nd June 2023

    Chat Agent Center Core Service has degraded performance

    Request timed out

  • Core Service is operational

    • Sunday 21st May 2023

    Chat Agent Center Core Service has degraded performance

    Request timed out

  • Core Service is operational

    • Tuesday 16th May 2023

    Chat Agent Center Core Service has degraded performance

    Request timed out

  • Core Service is operational

    • Wednesday 3rd May 2023

    Chat Agent Center Core Service has degraded performance

    Request timed out

  • Core Service is operational

    • Chat Agent Center Core Service has degraded performance

    Request timed out

  • Core Service is operational

    • Saturday 4th March 2023

    Facebook high message latency

    Facebook system is facing a critical performance issue and it can be tracked here https://developers.facebook.com/support/bugs/1530943734094447/?join_id=f3a7e3620a26ae. The problem cause receiving Facebook message on our system becoming late for around 15 minutes.