Some systems are experiencing issues

Inbound

Facebook Fanpage

Operational

Instagram

Operational

Zalo Official Account

Operational

Shopee

Operational

Website Live Chat

Operational

Facebook Profile

Performance Issues

Call Center

Partial Outage

Email

Partial Outage

Facebook Group

Operational

Other Components
Chat Agent Center
Operational
Chatbot
Performance Issues

Past Incidents

Tuesday 30th January 2024

Chat Agent Center Core Service is unavailable

The URL is unreachable: GET https://app.doopage.com/ping

Core Service is operational

Monday 29th January 2024

Chat Agent Center Core Service is unavailable

The URL is unreachable: GET https://app.doopage.com/ping

Core Service is operational

Monday 27th November 2023

Chat Agent Center Core Service is unavailable

Unexpected HTTP status (502)

Core Service is operational